We are a strategic experience design studio helping to lead the shift in how experiences are shaped: from pressure to permission, from noise to clarity.
The Wellness Shift™ is founded on the bold premise of building experiences that feel good to choose. Today’s most forward-thinking teams are making the same shift. Together, we represent the future of experience design.
All of our work is backed by The Clarity Guarantee.
We are helping to lead the growing industry transformation:
from manipulation to meaning.
from information overload to intention,
from immediate gratification to connection and fulfillment.
Old experience chased attention. It used urgency, pressure, and engineered engagement to get results. Over the years it has left people overstimulated and disconnected. It optimized for clicks, not congruence, it converted through manipulation.
New experience builds systems that are intuitive and emotionally aligned. It employs ethically informed design that honors attention by decreasing cognitive load. It converts with ease because it feels good to choose.
UX | CX | Experience Strategy
We help you switch from scattered touchpoints to seamless journeys. Whether you're launching, evolving, or optimizing—we offer flexible, insight-driven support built around clarity, ease, and emotional alignment.
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A 1:1 walkthrough of your product, site, or offer using our S.H.I.F.T. Method™. Get 3–5 behavioral insights you can act on this week—plus a personalized pathway to improve flow, trust, and conversion.
→ Ideal for: Launch prep, low-converting pages, or early-stage prototypes.
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We design emotionally intelligent, behaviorally aligned journeys across your brand ecosystem.
From first click to lasting loyalty, we shape the full experience arc—so every interaction supports ease, clarity, and choice.
→ Ideal for: Rebrands, productized services, onboarding flows, launches. -
Want ongoing eyes on your digital products, CX, and messaging?
We offer collaborative, retainer-style support to refine flows, remove friction, and design feel-good-to-choose systems that grow with your business.
→ Ideal for: Studio-backed brands, wellness platforms, creative founders in growth mode.
Pricing
Clarity-first. No pressure. No hidden fees.
We offer flexible, insight-rich services designed to meet you where you are. Every engagement is tailored, but here’s what you can expect:
Behavioral UX Audit
€450 / $450
Includes:
✔ Website or product experience review using the SHIFT Method™
✔ 3–5 actionable, high-impact recommendations
✔ A report and roadmap of next steps
✔ Add-on implementation support available
✨ Best for: Launch checkups, stalled funnels, or pre-rebrand review
Customer Journey Mapping Intensive
€1,200 / $1,200
Includes:
✔ Deep-dive research session
✔ Full behavioral journey map
✔ Key touchpoint optimization recommendations
✔ 2 rounds of refinement + 30-min wrap-up call
✨ Best for: Coaches, creatives, or wellness brands mapping an entire offer journey (onboarding, sales, delivery, retention)
Ongoing Strategy Partnership
Starting at €1,500 / $1500 per month
Includes:
✔ Monthly UX/CX design support for your product/brand experience. ✔ Ongoing experience audits, feedback, and wireframing
✔ Launch support, brand story alignment, and experience flow design
✔ Slack access + 2 strategy calls/month
✨ Best for: Creators, founders, or teams ready to scale with behavioral design
Add-Ons
All packages include:
✔ Behavioral UX + emotionally intelligent CX
✔ 1 round of edits or feedback
✔ Backed by The Clarity Guarantee™
Fast-Track Delivery (within 3 business days): + €150 / $150
Copy Rewrite (web, app, email) + €250 / $250
Live Call for Implementation Support: + €175 / $175
The Clarity Guarantee™
When you work with The Wellness Switch™, you’re protected by The Clarity Guarantee—because clarity is the most ethical form of persuasion.
✅ You’ll always know what you’re getting. No vague scopes. No inflated jargon. Every service includes clear deliverables, timelines, and what happens next.
✅ You’ll walk away with usable insight.
Even a single audit includes practical, behaviorally grounded recommendations you can implement right away—no upsell required.
✅ If something feels unclear, we’ll fix it.
You’ll have a dedicated round of follow-up to refine or clarify any part of your deliverables. We don’t disappear once the invoice is paid.
Because when the path is clear, the decision is easy.
Get Instant Clarity On What’s Blocking Conversions
When you work with us, you’ll have one point of contact.
You won’t be passed between departments or lost in a project management maze. You’ll be in direct contact with me—Skylar, Founder of The Wellness Switch™ and lead Experience Architect on the team.
I’ll guide your project from audit to strategy with concierge service, consistency, and care. Here’s how I hold the throughline:
• I personally conduct your behavioral UX audit, so you skip the calls and get straight to insight.
• I lead your customer journey mapping intensive, grounding every decision in behavioral science and emotional fluency.
• I translate your objectives into clear project sprints, streamlining your experience by keeping our team aligned.
• I handle all cross-role communication, so you can stay in flow, not logistics.
• I fulfill our ongoing strategy partnership work directly—so everything stays in alignment as your requirements grow.